Ready Made Patches
To order shop patches, just browse the main shop adding products to your shopping cart as you go. We offer discounts for quantity on every product in the shop. If you order more than 1 qty of a design, an automatic discount in the range of from 10% to 60% (depending on qty selected) is applied at the checkout. The discount does not apply if you order 1 qty of several different designs, but it does apply if you order more than 1 qty of several designs (if you add 3 different patch designs to cart and chose 2+1+1 qty, you’ll only get discount on the design with 2 qty). Once your shopping cart is full, then proceed to the checkout where you’ll have the option to create an account (recommended), or just use the guest checkout. Payment options offered are via the Paypal or Stripe (for cards) gateways.
How to order custom products.
Custom projects are handled differently. There is no minimum order quantity for custom patches, but there is a minimum charge. A typical 3″ patch project will start from around USD$65, even for just 1 patch, (for small orders we usually offer 10 qty for USD$99) but they do quickly get cheaper with increased qty. We will always show you how to get the best value out of our services, by offering a range of options at different price points. The larger the order, the cheaper they get.
The Custom Order Process
1: Use the form provided on the ‘Get A Quote’ page to send us your project info.
2: We will review your project and send a quote within 24 hours (often within just a few hours).
3: Once you’ve received the quote (there’s no obligation to proceed), just click on the link provided in the email to confirm the order (the link just takes you to a simple form on the website, which you fill in and submit).
4: We review the order and send you an order confirmation email, followed by secure link to a click & pay invoice.
5: We digitize your design for embroidery (our digitizing guy is a true master with over 25 years of experience). This can take anywhere from 2 to 5 days (as there is always a queue).
6: The digitizing team will send you a design preview for your approval. This will include a real world stitch-out of your design (we send you a pic via email to speed up the process). Edits can still be made at this stage.
7: Once you’ve approved the design, we go straight to production. Your order will be made & shipped out as quickly as possible. Throughout the delivery process, we will track the order for you until it arrives at your door.
Our Design Rules and Conditions of Acceptance.
We have an open-minded approach to patch designs and will consider most projects, but we do reserve the right to not accept orders at our sole discretion. We cannot make copyrighted/trademarked designs unless you are that person, company or a representative of the trademark owner. Exceptions can be made for sponsorship if prior permission has been obtained. If you are the copyright/trademark owner, then please use your official business email wherever possible.
We will normally accept anything from a rough draft or simple logo supplied as a jpeg, to a finished design in vector format and everything in between. If your design image requires a little more work before digitizing for embroidery, then we will include that cost in the quote we provide. We can turn hand drawn designs into quality patches, but it’s not an easy task and so much harder to do (it will also cost more), so we prefer that you send us a nice clean digital design if possible.
